Frequently Asked Questions
What do you want to know?
Where can I get my professional hearing test?
You may schedule your professional hearing evaluation at our office. If you prefer, we recommend that you have your hearing tested at an Ear, Nose & Throat doctor's office (ENT or Otolaryngologist). This way you will have the best test and an actual doctor evaluating you. Be sure to get a copy of your test and give it to us so we can accurately program your hearing aids.
If you purchase digital hearing aids from us, we will reimburse you your out-of-pocket cost of your hearing test (up to $75) in the form of a discount off your hearing aid purchase. Simply give us a copy of your bill with a note of how much is not being covered by your insurance and/or Medicare, and deduct that from your payment total. If you are paying through our convenient secure website, use the coupon code that we give you.
Back to Top
What are the advantages of buying from Precise Hearing?
- Typically you will save about $1000.00 or more per pair compared to what you may have been quoted elsewhere.
- We feel our service is second to none. You get fast reliable service.
- Our programmers are licensed professionals that have been programming hearing aids for years.
- Full manufacturer warranty on all hearing aids, including parts and labor, plus PreciseHearing.com's 60 day money back guarantee.
Back to Top
How do you handle fitting?
With Open Fit hearing aids there are a variety of tubes and domes which are designed to fit different sizes and shapes of ears. We'll help you choose the best fit for you. If you decide that the size you have needs to be changed, we will give you a different size tube and/or dome at no charge.
Back to Top
What if I need to return it?
PreciseHearing gives you 60 days from the date you purchase your hearing aids to return them for a full refund of the purchase price of the hearing aid.
Back to Top
What if I need an adjustment?
If you have worn the hearing aid for a few days and know that an adjustment is needed, simply call us. We will discuss what needs to be done and make notes as to what to do. Then simply make an appointment for an office visit -- or you may ship your hearing aids to us: when the hearing aids arrive we will try to get them adjusted and back in the mail to you within one business day.
Back to Top
Are these hearing aids new?
Yes, we only sell brand new hearing aids. Our hearing aids come to you with a full Manufacturer's warranty, case, owners manual, and cleaning tools.
Back to Top
Back
