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FREQUENTLY ASKED QUESTIONS

Here are some questions we get asked most often. If you can not find the answer to your question, please contact us.

Hearing Aids You Can Adjust Easily, Anywhere

Imagine how nice it would be if you could eliminate the office visits and make fine-tuned adjustments to your hearing
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Thinking of Buying Hearing Aids Online? I Did!

Why I Decided to Purchase Hearing Aids Online Almost a decade ago, I found myself in need of a new
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Choosing The Correct Domes

Domes come in three diameters, as well as two lengths for different insertion depths. Do an otoscopic examination of the
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What is an ear hook?

An ear hook is a clear plastic attachment to the hearing aid that couples the hearing aid to the tubing.
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Is the price shown the total price I will be paying?

Prices may vary by individual insurance contract. Posted prices reflect net “pre-paid” pricing after all discounts are awarded to insurance
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What is the return policy?

We offer a full 45-day money-back guarantee for all hearing aid purchases and a 30-day money-back guarantee for most accessories
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When will my order be shipped?

Most accessory orders of in stock items will be shipped within 1 – 2 business days. Our normal business days
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Are these hearing aids new?

Yes, we only sell brand new hearing aids. Our hearing aids come to you with a full Manufacturer’s warranty, case,
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